- Automotive Service of Roseville
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WE WERE VERY PLEASE WITH THE SERVICE. DION AND THE CREW WERE VERY FREINDLY AND AMSWERED OUR QUESTIONS. WE WERE ABLE TO SET THE APPOINTMENT, AND WERE IN AND OUT WITH A SUPER CAR WASH SERVICE FOR FREE!! MANY THANKS! WILL BE BACK SOON!! |
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As always you have given me excellent service. Thank you. |
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Above and beyond service,Impressive facility, and a friendly staff. I will continue to bring them my business whenever needed. |
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These guys did a really great job, and alerted me to an additional issue that would've been costly to repair in the future. Minus one star because it was not verbally pointed out to me that I would have to pay the service fee on a bank card (credit or debit). In fairness though, they did take me at my word that I would pay the bill and ordered my parts and prepared for repairs immediately upon my verbal approval. I will definitely use them in the future, but come prepared to pay cash. |
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Service by the team was timely and good - vehicle working good again. Didn't realize I was charged extra fee for card transaction, so bring cash if you got it - you'll save a bit. |
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We rely on Automotive Service of Roseville for most of our cars repairs. We have been using them for about four years, and are satisfied with their work. However, we are very disappointed that they are now charging a 2.5% fee for using a credit card, and do not accept checks as a way to avoid this fee. Since car repairs are very expensive these days, we are not sure if we can afford to continue to patronize this business. Very sad indeed. |
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I recvd a quote from ASR months ago and sat on things because of the cost. A year later, things got worse with our vehicle. Despite rising costs, ASR honored the quote given. We were able to get all of the items on our list repaired and it only took a day. I feel that ASR can be trusted with our vehicles, and with our lives! |
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I have been to this shop many times. Before the last time I went, I have received 5 star service. The mechanics know what they are doing, they explain the service very well, and they fix things that other shops have trouble diagnosing. However, on my last visit, they incorrectly diagnosed the problem with my daughter's manual Volkswagen. They told me it needed a new transmission and recommended we don't fix the vehicle because of its age. That didn't sound right to me. I took it to another shop and they correctly diagnosed the problem as being the clutch and fixed it for half the price that Automotive Service of Roseville quoted, and my daughter's car has never run better. |
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Repair went great and starter is better than the one the dealer installed last time. Price was fair. Thank you! |
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Great service - love having the car washed after the oil change... |
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I just moved to the area and was happy to find ASR when my AC failed. They did a good job identifying the problem, the repair came with a 2 year warranty, where my old mechanic only gave 1, and the drop off and pick up service was extremely helpful. I expect to be back when needed. I would have given 5 stars but for 1 thing. They were running a coupon for AC service when I came in and didn't volunteer that info or include it in the initial estimate. Fortunately I had seen it and was not too timid to ask. When I did, there was an immediate adjustment but I have been to other places that volunteer this info and it left me feeling less than completely trusting. |